Return and refund policy
Return and refund policy
At ArtherAsh, we want you to be satisfied with your purchase. Please read our return and refund policy before placing an order.
Return window
You may request a return within 7 days of receiving your order.
Return conditions
- Items must be unused, unwashed, and in their original packaging.
- Tags, labels, and accessories must be intact.
- Final sale, personalized, hygiene-sensitive, or damaged-by-customer items may not be eligible for return.
Refunds
Approved refunds are processed after inspection. Payment gateway timelines may apply after we initiate the refund.
For questions, contact us at aetherash1@gmail.com.
Your brand story
Use this editable page section for your materials, craft, sourcing, gifting, care, or founder story.
Page highlights
Promise
Add a proof point customers should remember.
Care
Add helpful buying, care, or support detail.
Delivery
Add shipping, return, or warranty detail.